Dispatch Center
Contact
About
Department Head: Tim Hagen
The Williams County Dispatch Center consists of trained individuals that are specialized in areas of call-taking, police dispatch, fire dispatch, and NCIC operations. 911 Dispatchers are the link between citizens and all Police/Fire/EMS emergency and non-emergency services. 911 Dispatchers assist the first responders in the field by requesting wreckers to scenes for accidents, stranded motorists, and arrests. They also assist by sending emergency bulletins to all of the officers in the field as well as neighboring agencies. Dispatchers will aid officers with cell phone traces or sorting through records to help in locating a caller who might not be able to provide a location.
Mission
The mission of the Williams County Dispatch Center (WCDC) is to help save lives, protect property, and assist the communities in our region in their time of need by answering 911 and non-emergency calls in a prompt, efficient and professional manner and dispatching the appropriate response.
Values
Our core values are trust, fortitude, cooperation, teamwork, compassion, and professionalism. Our strength and success are tied directly to the WCDC employees and unique contributions of each of us working as one and displaying our values both within and outside the Williams County Dispatch Center.